Contact Us. Due to the large number of requests we receive, it is taking us longer than usual to respond. If you're wanting to contact us about your order, or an event you're wanting to buy tickets for, we highly recommend doing it via these online channels before picking up the phone. Also Read: Medicare complaints number & email. Please provide as much information as accurately as possible when completing the form to ensure we can respond as quickly as possible. One star from 1244 reviews says it all. What we do not refund: If You did not leave sufficient time to travel to the Booking. Ticketek is the leading ticketing partner to the sport and live entertainment industry and operates the UK's most advanced multi-channel ticket sales and distribution network. Login to My Account here. If You did not make reasonable alternative arrangements to Attend the Booking. Claim listing. Version 5.22 B63 R0 Try adding ticketek.com.au into trusted sites' set. After you send your email, you will receive a response within 24 hours. Ticketek Complaints Email? Due to the large number of requests we receive, it is taking us longer than usual to respond. No refund. posted 2011-Jun-23, 1:38 pm AEST. No one at Ticketek will pick the phone up or respond to email. Follow. Contact Us. For general event information such as prices, on sale dates, venues, etc, please use the Search above to find the most up-to-date information. This investigates complaints about the services of the legal sector. posted 2015-Feb-16, 4:07 pm AEST ref: whrl.pl/RedML1. Step 4: If problem still persists, it could be DNS fault. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Temporarily disable your anti-virus or firewall running in background. No One advised on cancellation. I am enclosing (duly filed refund form/ ID/Address proof/ any other supporting document) along with the application. It's super easy, straightforward and hassle-free. Ticketmaster Payment Declined contact number is 0333 003 5939 available 09: 00-08: 00, Monday - Friday, 10: 00-04: 00. Ticketek complaint website : premier.ticketek.com.au. Can I please have a contact within Ticketek Complaints Department. Travolta posted a short but heartfelt message on Instagram saying: "My . -. Hollywood star John Travolta has paid a touching tribute to his son Jett, who would have been 30 but who died 13 years ago. Phone Number: You can reach Ticketek customer support by calling 132 849 number directly. Ragazz. Contact Ticketmaster Due to the extraordinary circumstances and large number of requests we have received, Ticketmaster is currently only operating in an online capacity. Our dedicated help page is packed with the latest event and ticket info. Complaint via Support Form : Ticketek Support Form. Please be patient with us, we will reply as quickly as we can. The big problem is ticketek is acting as agent for the promoter. RATE. I then tried to get a refund but I have been ignored or given the run around since. -. (A Current Affair) READ MORE: Parents launch legal action against a prestigious private school Meanwhile, other customers Julie, Kerry, Mia and Heather said they're also fed up. Now, if you are able to access ticketek.com.au, be informed your security software is causing trouble. The diehard fan said Ticketek owed her a refund. WRITE A COMMENT CALL. If you need to contact us about your order, you can now do this directly from within My Account. All rights reserved. Archive View Return to standard view. last updated - posted 2015-Feb-23, 12:59 pm AEST posted 2015-Feb-23, 12:59 pm AEST User #648213 191 posts. To reach Fan Support: If you have an order, click here (which will take you to your Order History), and then, follow the steps below: Find your order (the one you need to contact us about), either in the Upcoming or Past Event tabs, then click "See Details". But it is there to look at your case file. How to Contact us. Scammers may use fake ticketing websites or email scams to make false claims about the event being part of a ticket lottery or competition. Contact Us If you have a question about a ticket you have already purchased, please complete & submit the online form below. Home - Popular - Ticketek attracting complaints for delayed concert refunds after COVID cancellations Ticketek attracting complaints for delayed concert refunds after COVID cancellations. About Ticketek UK. Ticketek most complained about. General Enquiry Accessible Seating Troubleshooting Refund Requests Complaints and Feedback Remember some tickets may have their delivery delayed. It is worth noting, however, that it is a 'lay' body and therefore not qualified to say whether or not legal advice is correct, nor can it offer legal advice itself. Step 3: Your firewall may have blocked ticketek.com.au. Select the event you wish to contact us about. Wanted to call Ticketek to ask for the seats that I want, but could not reach them by phone. No refund. Thank you. o You or your companion can also email ticketek@covermore.co.nz. - Accessible Seating General Enquiry Troubleshooting Complaints Refund, Exchange & Payment Enquiry. Any vehicle You plan to use during the Booking. You will be put in contact with someone who can help resolve the complaint. Email with Fan Support Monday - Sunday 9am-9pm Eastern time zone. Ticketek is up and running. It is a contact number for Ticketmaster UK 0333 003 5939 to call for help in resolving the payment issue. Click here to get notifications about new complaints of Viagogo. Step 1 - Contact the seller or service provider. "I'm waiting on about $3200 from Ticketek, which is the entire Australian and New Zealand leg of the tour," she said. Follow the instructions below to do this. This page is part of the normal process during periods of high demand. Data from the NSW Office of Fair Trading complaints register shows Ticketek was in the top three most complained about businesses in the state in October, November and December 2021, with 75 complaints all up. Paying for tickets Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. Data from the NSW Office of Fair Trading complaints register shows Ticketek was in the top three most complained about businesses in the state in October, November and December 2021, with 75 complaints all up. If you have a question about a ticket you have already purchased, please complete & submit the online form below. Ticketek complaints email & Phone number. Cannot get any response from Ticketek. Participant reference: whrl.pl/RedML1. Published: May 7. "On (November 24) I got an email and I got a call saying the money was being refunded and it would be in the bank account within 30 days, so we're still waiting," Julie said. Mechanical Breakdown: means in the 24 hours prior to the Booking, the mechanical breakdown, accident, fire or theft of a vehicle taking You to the Booking. I've had previous great customer service but not this time. For general event information such as prices, on sale dates, venues, etc, please use the Search above to find the most up-to-date information. I left a complaint/query with Ticketek Australia on its website contact form, asking for advice as to how to obtain the seats that I want, but received no answer. Home - Popular - Ticketek attracting complaints for delayed concert refunds after COVID cancellations Ticketek attracting complaints for delayed concert refunds after COVID cancellations. reviews & complaints. Learn how the rating is calculated 635 complaints. Step 2 - Contact the ACCC or another third party. The game was postponed and I was unable to attend the rescheduled game. Ticketek don't organise the seating and pricing plans, that's the promoters job. Paid Iron maiden 2 tickets Wednesday, june 20 2018 18:00 Letnany airport, prague, czech republic Section: stojące Order placed 11/23/2017 Order id [protected] Total price Kč4, 801 View details Contact customer support For some events, ticket delivery and collection may be delayed at the request of the promoter or venue. Ticketek Head Office (nsw) - Sydney Cbd NSW. Ticketek Entertainment Group CEO Geoff Jones told Ben COVID is leading to a huge amount of cancellations. Check out our Ticket Delivery Live Updates Ticketek: A global leader in ticketing and technology. With over 40 years' experience ticketing the biggest live events and venues in Australia, New Zealand, the UK, Singapore, the Philippines and Malaysia. We are unable to respond to general event information enquiries. I'd like someone to message me please seem as you have no chat function online, no phone number and no email address that's picked up! There are three steps to follow when making a complaint, but the first step is always to contact the business to explain the problem and how you would like it fixed. Our Fan Support teams are incredibly busy and are working hard to respond to every request, however, please understand our response time may be longer than usual. - Accessible Seating General Enquiry Troubleshooting Complaints Refund, Exchange & Payment Enquiry. Submit a request. Data from the NSW Office of Fair Trading complaints register shows Ticketek was in the top three most complained about businesses in the state in October, November and December 2021, with 75 complaints all up. User #51925 27362 posts. Ticketek had a total of 285 complaints in the past two years, while rival Ticketmaster had 64. Thanks Ticket Delivery Information - Live Updates. If you have a complaint: o Please call Cover-More on 0800 500 625. Step 2. CONTACT TICKETMASTER AUSTRALIA ONLINE. AUSTRALIA NEW ZEALAND UK SINGAPORE PHILIPPINES MALAYSIA. Ticketek will generally only offer a refund if the promoter offers the refund to them. Theatre Ticket and Entertainment Event Booking Agencies - address: 195 Elizabeth Street - (2000) Sydney Cbd NSW Sydney Area - phone: 132 8.see phone number. Email with Fan Support Monday - Sunday 9am-9pm Eastern time zone. posted 2015-Feb-16, 4:07 pm AEST . Windows computer and I have sent an email to ticketek complaints. Step 1. There is no Oct concert in Wollongong "On (November 24) I got an email and I got a call saying the money was being refunded and it would be in the bank account within 30 days, so we're still waiting," Julie said. After Ticketek's written acknowledgement that they owed a full refund, it took 6 weeks of pleasant communications which delivered nothing but frustration, and then they come up with payment just 48 hours after a complaint to Fair Trading. The video was uploaded just for funIf there are any complaints about the video.Contact before strike#ShortsContact Email ️saimumdider@gmail.com#tiktok #Com. If you see tickets on sale before the official date, be cautious because they might be fake. The Financial Ombudsman Service Ticketek. Our operating hours are Mon-Fri 9am-5pm. Contact Us. We travelled to Wollongong from Hunter Valley. (A Current Affair) READ MORE: How a young man with humble beginnings bought 43 homes. For example, Ticketek processes complaints primarily through our email contact channel. Read more. Fair Trading's advice to customers who were dissatisfied with the event is to contact Ticketek to try and resolve the matter in the first instance,' the spokesperson said. File a complaint Table of contents. (A Current Affair) Step 3. Is anyone working at Ticketek? In response, Ticketek tweeted that it had no control over the tour plans, which were determined by the promoter and artist (in this case, as with so many others, that was Live Nation). Email [protected]@gmail.com. We promise not to send you any unrelated messages Currently we are not taking phone calls, or have an open email address, so please get in touch via the forms below. Data from the NSW Office of Fair Trading complaints register shows Ticketek was in the top three most complained about businesses in the state in October, November and December 2021, with 75 complaints all up. Eddie McGuire says two-hour event at MCG will be 'one of the greatest events in the history of the city, in this country' Get our free news app; get our morning email briefing Ticketek told A Current Affair it automatically refunds customers within 10 days. Complaints began to mount that Styles and his handlers were hanging on to fans money for shows that had no realistic hope of occurring. Hit the Need Help With This Order? If you need assistance and support services, you will need to call 131 931.; Email Contact: When you send an email to the Ticketek customer service department, you will need to use this email customer.help@ticketek.com.au. The amount of complaint posts on your wall is concerning. To reach Fan Support: If you have an order, click here (which will take you to your Order History), and then, follow the steps below: Find your order (the one you need to contact us about), either in the Upcoming or Past Event tabs, then click "See Details". Order placed 11/23/2017. 3 resolved 632 unresolved. The Complaint via Email : customer.help@ticketek.com.au. Complaint via Phone number : 132 849. When is the ACCC / Ombudsman going to react. Ticketek had a total of 285 complaints in the past two years, while rival Ticketmaster had 64. However, Mr Jones has apologised and admitted they . Submit a request. by admin; Popular Ticketek had a total of 285 complaints in the past two years, while rival Ticketmaster had 64. Here are some helpful tips if you need to contact us via email: You can submit a request by clicking on the topics below. i haven't been able to contact them by phone because you can't get on Email technician: Jess M. , Computer Support Specialist replied 3 years ago Ticketek customer, Michelle. If you're chasing money from Ticketek, just flood Fair Trading with complaints. "COVID is not over for companies like ours. The dates listed below are when we expect delivery to commence, your tickets may arrive slightly later depending on your delivery method and any delays beyond our control. c) Additionally, it is Ticketek's position that as part of this requirement to make a complaint directly to the business in the first instance, this complaint should be in accordance with the business's complaints procedure. 2. By submitting this form, you are consenting to receive marketing emails from: TicketNews, 75 Gerber Road East, Suite 107, South Windsor, CT, 06074, https://www.ticketnews.com. These scams will often request additional payments or personal information to secure tickets. Ticketek customer, Julie. Is this your company? I tried to contact Ticketek to rebook for another game but that was impossible due to their poor phone abs online service. i haven't been able to contact them by phone because you can't get on Email technician: Jess M. , Computer Support Specialist replied 3 years ago Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. Please find travelers information stated below: I humbly request you to kindly refund _______ (full/partial/any other) amount as per airline policy. Kerry said she was $770 out of pocket, while Mia said she was waiting on $300 to be returned. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. by admin; Popular "Every concert that's on at the moment, typically on the day between 50-150 people have covid or are a close contact and can't go.". Claim it and get a lot of features. Ticketek had a total of 285 complaints in the past two years, while rival Ticketmaster had 64. button and follow the on-screen instructions. © 2022 Ticketek Pty Ltd (ABN 92 010 129 110). Ticketek most complained about. Make a consumer complaint. Please be patient with us, we will reply as quickly as we can. Emails are serviced by Constant Contact I will contact the ombudsmen in 10 days if I do not get a response How do I speak to someone at Ticketek? Windows computer and I have sent an email to ticketek complaints. Delivery delayed but that was impossible due to their poor phone abs online service also Ticketek... 12:59 pm AEST ref: whrl.pl/RedML1 while Mia said she was waiting on $ 300 be... Large number of requests we receive, it could be DNS fault: whrl.pl/RedML1 straightforward and hassle-free refunds within..., so please get in touch via the forms below ( a Current Affair ) Read MORE: a... 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